COVID PROTOCOLS WHILE VISITING THE PALACE THEATRE
From Monday 19th July
Following the Prime Minister’s announcement confirming that Step 4 of the Roadmap has been achieved and all legal restrictions will be removed. We are delighted that the theatre will reopen with our full programme of entertainment resuming from September.
We understand many people may be anxious about returning to an auditorium for the frirst time since the pandemic began but we have been working hard to ensure the safety of our audiences, staff and performers. We are following Government guidelines and will update this page if things change
WHAT TO EXPECT DURING YOUR VISIT TO THE PALACE THEATRE REDDITCH
We will continue to provide hand sanitisers within the theatre which our customers are encouraged to use.
The wearing of facemasks will be a matter of personal preference; however, we encourage their continued use whilst inside the building.
Air Handling System
Watch this short video explaining how our state of the art air handling system fitlers and cleans the air all around the theatre.
NHS TEST AND TRACE
You can check into our venue using the NHS test and trace application on your smart phone using the QR code.
Please do not attend shows if you are displaying any of the covid symptoms including high temperature, sore throat or persistent cough.
CONTACTLESS CARD PAYMENTS
We would prefer payments made at the Box Office, Bar and Kiosk to be by card.
Perspex screens have been positioned at the box office and in the bar to help prevent asymptomatic infection.
The theatre will be cleaned after each performance with particular attention being paid to touchpoints around the building.
The theatre’s air handling system will be in operation in the auditorium, foyer bar areas and all toilets. Filtering and providing fresh air throughout your time in the building.
There will be no social distancing within the theatre.
INTERVAL DRINKS ORDERS
We would prefer interval drinks to be ordered in advance at the bar. These will then be placed in the Palace Studio on the second floor to help keep the bar area free flowing and less crowded.