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Downloads...
- Request a copy of our brochure
- Download PDF of our seating plan
- Download PDF of our latest brochure - SPRING 2012
- Download PDF of Find Us Map
- Download our Technical Specifications
- Download Summer Youth Festival 2011 Information
- SPECIAL EVENT FROM PAOLOZZI TO THE PALACE
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Booking Tickets
Box Office Opening Times
Non
Performance Days
MON – FRI 10am – 4.00pm & SAT 9.30am – 1.30pm
Performance Days
MON – FRIDAY 10.00am – 4.00pm & 6.00pm – 8.00pm
SAT 9.00am – 1.30pm & 6.00pm – 8.00pm
SAT MATS 9.00am – 3.00pm
In
Person
Call in at the Theatre Box Office and Information Centre accessible from the Alcester Street .Where tickets can be purchased in person and where you can pay by cash, Palace Theatre Gift Tokens or by most major credit and debit cards
From the 1st April 2011 the Palace Theatre will no longer accept cheques as payment. We apologise for any inconvenience caused by this.
Purchasing by Telephone 01527 65203
You can secure your seats by paying over the phone using a credit or debit card. Tickets can be posted to you for a charge of £1.00 If the performance is within seven days tickets will be held for your collection at the box office. Please note all tickets are subject to a 75p booking fee per ticket up to a maximum of £3.00.
Online Booking
You can now book seats online at www.redditchpalacetheatre.co.uk
Credit
Cards 01527 65203
We accept ACCESS, VISA, DELTA and SWITCH cards, which means you can pay instantly for your tickets. Call the above number and quote your card number, expiry date, name and address. We will charge an extra £1.00 if you want your tickets posted to you. If the performance is within seven days tickets will be held for collection.
Concessions
Key to concessionary rates.
The symbols below indicate concessions that may be available to shows listed in this brochure. They will be shown in brackets next to the ticket price.
DR = Discount Rate
RC = Reddicard Rate
FT = Family Ticket
CRC = Concessionary Reddicard Rate
Unless otherwise indicated concessions are available if you are under 16, a student, a senior citizen, claiming disability benefit or registered unwaged. Please check to make sure the show you are booking has a discount rate as some of our productions have a flat rate with no concessions
The General Reddicard Concession
Can be claimed by all reddicard holders at the rate stated in the brochure
Holders
of Concessionary Reddicards/Students
Subject to availability you may claim a full price ticket at a significantly reduced rate as stated in the brochure. This special concessionary rate can only be claimed 3 days before the shows opens and is limited to one seat for each Concessionary Reddicard held.
Please note: Concessionary Reddicards are allocated to people receiving the following benefits.
Job Seekers Allowance, Income Support, Housing Benefit, Council Tax Benefit, Disability Working Allowance, Incapacity Benefit and Invalidity Benefit
Please bring your Reddicard or proof of status when booking.
Palace Theatre Gift Vouchers
The perfect present for birthdays, anniversaries, as a Christmas gift or just to say thank you. Available from the Box Office priced from £1 upwards. They are a great gift for all ages and can be used to purchase tickets for any of our theatre events.
Ticket Resale or Exchange
It is general practice that tickets are not exchanged or money refunded. However if patrons find that they are unable to use their tickets the Box Office will endeavour to resell them (although this can not be guaranteed) they must be returned at least three days before the performance. The resale value may not total the amount you paid for your tickets originally. Tickets are put up for resale at your own risk. There is an administration charge for this service of £1.50 which will be deducted from the resale value.
We will also exchange unwanted tickets on your behalf, for the same show if there is another date to choose from. Exchanges are subject to ticket availability and an administration charge of £1.50 per seat will be made to exchange tickets.
Children
All children over 12 months of age must have a paid for seat. And will only be admitted to specified children’s shows and the pantomime.
Parents with babes in arms under 12 months will only be admitted to specified children’s shows and the pantomime and must report to the Box Office on arrival so the Front of House Manager can issue a pass ticket for the child to be admitted to the auditorium.
We ask that you respect the enjoyment of other patrons and in the event of restlessness request that you take the child from the auditorium.
Unaccompanied children attending shows at the Palace are not the responsibility of the theatre and parents leave children at their own risk.
Data
Protection
Once you have booked tickets for the Palace Theatre your details will be held and processed on our Box Office marketing database and from time to time we may send you details about the Palace Theatre and its programme of events and activities. If you do not want your details to be used for this purpose please tell us at the time of booking.